Effective Date: 06/25/2025

This Privacy Policy describes how Console Crave LLC ("we", "us", or "our") collects, uses, and shares information when you use our website, services, or interact with us through marketplaces such as eBay, Facebook Marketplace, and Amazon.

1. Information We Collect

We collect the following types of personal information from you when you place an order, create an account, or contact us:

Full Name
Email Address
Phone Number
Shipping and Billing Address
Payment Information (including credit card details)
Account Login Credentials

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Provide customer support
Communicate with you about orders, updates, or promotions
Manage your account and login credentials
Improve our website and services
Comply with legal obligations

3. Payment Processing

We use third-party payment processors to securely handle credit card transactions. However, we also store payment information in our database to support our operations. We implement strong encryption and access control measures to protect this data, but please be aware that no online transmission or storage method is 100% secure.

4. Sharing of Information

We do not sell your personal information. We may share it with trusted third parties, including:

Shipping carriers (e.g., USPS, UPS, FedEx) for order fulfillment
Third-party marketplaces (eBay, Facebook Marketplace, Amazon) to manage sales
Payment processors for handling transactions
Service providers that help us manage and improve our website and analytics (e.g., Google Analytics)

5. Cookies and Tracking Technologies

We use cookies and similar technologies to analyze website traffic and usage. Google Analytics may collect data about your browsing behavior. You can opt-out of Google Analytics tracking using their browser add-on.

6. International Users

If you are accessing our services from outside the United States, your information may be transferred to and processed in the U.S. By using our site, you consent to this transfer.

7. Data Retention

We retain your information as long as your account is active or as needed to fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements. You may request the deletion of your personal data at any time by contacting us.

8. Your Rights and Choices

You may request access to, correction of, or deletion of your personal information. To exercise these rights, please contact us at the email provided below.

9. Children's Privacy

We do not knowingly collect or solicit personal information from individuals under the age of 13. If you believe we have collected such data, please contact us immediately.

10. Account Security

You are responsible for keeping your account credentials safe. If you suspect unauthorized access to your account, please contact us immediately.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:

Email: consolecravecorp274@email.com

Business Name: Console Crave LLC

Location: 21366 Hall Rd 48083 Clinton Twp, Michigan, USA